FAQ’s

Delivery Information:

Yes, we are certified Level 1 PCI DSS compliant. Our website meets all 6 categories of PCI standards.

What is PCI DSS Compliance? The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.

please see our Shipping Terms page.

Are offices are open Mon – Fri 08:00am – 6:00pm EST. We are also Closed All Major Holidays. 

Most sales are final, however, if your order was received damaged or different than the product you ordered please email us at support@strivegymwear.com.

For more information, please see our Returns & Exchanges Policy page.

Please remember that not all shipping carriers provide tracking numbers for ordered products, but don’t worry if something goes wrong in the shipping process we have many ways to make things right.

If a tracking number is available, it can take up to 5-10 days after order processing for the tracking number to start showing any information, but it will appear eventually just be patient.

Once your tracking number is available, you can track your order on the following page:

Strive Order Tracking

Orders can only be cancelled or changed within 24 hours of placement. After 24 hours, it cannot be cancelled or changed. Shipping and handling costs are non-refundable. Refused or returned packages are subject to any restocking fees or penalties.

Please note that we require 2 to 4  working days on average  before your order is dispatched.  Rest-assured we are doing everything in our power to get your order to you as soon as possible!  Once your order is dispatched, depending on your country or region, estimated delivery time is between 10 to 15 business days. Please consider any holidays, extreme weather  or unexpected carrier delays that might impact delivery times. During these times delivery may be delayed up to an additional 30 days. If your delivery has been delayed longer than this please contact us at info@strivegymwear.com

Product Information:

We Use Paypal To Make Sure You Are 100 Percent Confident You Will Receive Your Order As Guaranteed.  With The Use of Paypal You Will Always Feel Secure In Knowing You Will Receive A refund If Need Be.

Tracking numbers can take 2-4 days to appear in the shipping carrier’s system.

Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor’s display. We have made every effort to display, as accurately as possible, the colors of our products that appear at the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. The position of pattern/design may slightly different from what you see.

We are happy to answer any questions you may have. Please contact customer service on our Contact-Us page.

 

Everything in the Free Just Pay Shipping section is Absolutely free. You Just cover the shipping cost. (Limit 1 item per order)

Sizing charts are in the description of all products. Most Items run a little small, so I would advise getting a bigger size.

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